Along with his duties as the assistant city manager, Rob also directs the Office of Business and Tourism and is responsible for organizational development. Rob has lived and studied internationally, possesses a working knowledge of several languages and has an intimate understanding of people and cultures. Raised in London, Rob’s educational foundation takes root in the British system. He holds masters’ degrees in public administration, the eastern classics and the western classics from regarded American universities. Rob is also part of a small group of tourism professionals who are certified destination management executives and is a Destinations International board member. Destinations International is the overarching global trade association which provides advocacy, education, and research for tourism organizations. Rob has owned a successful computer consulting business, been involved in real estate, taught various college courses, and served as a town trustee. He has appeared on television, spoken nationally to audiences, designed software programs, written technical documentation and user manuals, been published for work pertaining to personal achievement and relationship building skills, co-authored a college-level textbook and created a training DVD for online learning.