Utilities - Water & Sewer

The Utilities Department oversees the city's water, sewer, and Wastewater Treatment Plant operations. This includes maintaining miles of water and sewer lines that provide reliable services throughout the city.

Water and Sewer Service Fees and Taps

The water and sewer utilities are maintained through service charges that are placed in enterprise funds for each utility. These enterprise funds are used exclusively to support the cost of providing the service.

Fees for City of Montrose utilities are set according to the actual cost of operating, maintaining, upgrading, and expanding the utility.

Current fees for monthly utility services, as well as taps and other associated fees, both residential and commercial, are contained in Section 3-1-8 of the Regulations Manual.

The Building Department coordinates fees and retapping due to repair or replacement of a service line.

Line Locates

811 LogoCall Before Digging

Call the Utility Notification Center of Colorado by dialing 811 or submit a locate quest online. The center will provide assistance in locating all underground utilities, including:

  • Electric lines
  • Gas pipes
  • Telephone cables
  • Water and sewer lines

Be prepared to provide the street address, exact location of the excavation, and the nearest intersection. Notify the UNCC at least three days prior to digging, except in an emergency.

One-Call Notification System Act

The One-Call Notification System Act was passed into law in May 2000. This law requires that owners and operators of underground utilities in Colorado join the statewide one-call notification center (811). 

The City of Montrose joined the statewide one-call center, making it convenient for our customers who plan on digging.

Learn more about the Utility Notification Center of Colorado.

Contact Us

  1. Billing, Account Information, & Water Shut-Offs

    Email

    Ph: 970-240-1400
    Fx: 970-240-1493

    Line Breaks & Maintenance Issues

    Email

    Ph: 970-240-1480
    Fx: 970-240-1483
    On-call Ph: 970-209-2317

    Hours

    Monday - Thursday
    7 a.m. -  6 p.m.

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